Shipping Policy
Shipping PolicyAt Tychon Global, we are committed to delivering high-quality HVAC chiller parts to our valued customers. Our shipping policy outlines the details of our shipping process to ensure transparency and customer satisfaction.Order Processing Time:
- Once your order is placed, it will undergo processing within 1-2 business days.Orders received on weekends or holidays will be processed on the following business day.
Shipping Methods:
- We partner with reliable carriers to offer you the best shipping options available.Shipping options and costs will be displayed at checkout, allowing you to choose the method that suits your needs.
Estimated Delivery Times:
- Delivery times may vary depending on your location and the chosen shipping method.Please refer to the estimated delivery times provided at checkout for a more accurate delivery window.
Order Tracking:
- Once your order ships, you will receive a confirmation email with tracking information.You can easily track your order’s progress and estimated delivery date using the provided tracking number.
International Shipping:
- We offer international shipping to many countries. Please note that customs fees, taxes, and import duties may apply, and these are the responsibility of the recipient.
Undeliverable Packages:
- In the event of an undeliverable package due to an incorrect address or other issues, we will contact you to resolve the matter.
Lost or Damaged Shipments:
- While we take every precaution to ensure the safe delivery of your order, if your shipment is lost or arrives damaged, please contact our customer support team within 48 hours of delivery. We will work with you to resolve the issue.
Return and Refund Policy:
- For information regarding returns and refunds, please refer to our dedicated Return and Refund Policy page.
Questions or Concerns:
- If you have any questions or concerns about your order or our shipping policy, please don’t hesitate to contact our customer support team. We’re here to assist you.
Please review this shipping policy carefully before making a purchase on our website. By placing an order with Tychon Global, you acknowledge and agree to these shipping terms and conditions.
Thank you for choosing Tychon Global for your HVAC chiller parts needs. We appreciate your business!