Privacy Policy

Privacy Policy for Tychon Technologies Pvt Ltd

Effective Date: [10-09-2023]

At Tychon Technologies Pvt Ltd (“Tychon Technologies,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our website www.tychonglobal.com and use our services, including HVAC services, rental chillers, parts sales, and used chillers (collectively referred to as “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and physical address when you provide it to us voluntarily while using our Services, making inquiries, or registering for an account.

1.2. Usage Information: We may collect information about your use of our website and Services, including your IP address, device information, browser type, pages visited, and interactions with our website.

1.3. Cookies: We may use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1. Service Provision: We use your personal information to provide the Services you request, including processing orders, delivering products, and scheduling HVAC services.

2.2. Communication: We may use your contact information to communicate with you about your orders, services, account updates, and promotional offers.

2.3. Analytics: We use usage information and cookies to analyze website performance, improve our Services, and understand user preferences.

3. Information Sharing

3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services, including shipping companies, payment processors, and technical support providers.

3.2. Legal Requirements: We may disclose your information when required by law, regulation, or legal process.

4. Data Security

4.1. Data Protection: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Choices

5.1. Access and Correction: You have the right to access, correct, or update your personal information by contacting us at support@tychonglobal.com.

5.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.

6. Third-Party Links

6.1. Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these third parties before providing any personal information.

7. Children’s Privacy

7.1. Children Under 18: Our Services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will delete it.

8. Changes to this Privacy Policy

8.1. Modification: We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will post any changes on our website and update the effective date.

9. Contact Information

9.1. Questions and Concerns: If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at support@tychonglobal.com.

Thank you for choosing Tychon Technologies Pvt Ltd. We are committed to safeguarding your privacy and ensuring a secure and reliable experience when you use our Services.

Last updated: [10-09-23]

Sincerely,
Tychon Technologies Pvt Ltd
Email: support@tychonglobal.com

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