Refund and Returns Policy
**Refund Policy for TychonGlobal.com**
At TychonGlobal, customer satisfaction is our top priority. We strive to provide you with high-quality products and services. However, we understand that there may be instances where a refund is necessary. Please read our refund policy carefully to understand your rights and responsibilities.
**1. Eligibility for Refund:**
– Refunds will be considered under the following circumstances:
– Product Defect: If the product you receive is defective or damaged upon arrival, we will issue a refund or send a replacement product.
– Incorrect Product: If you receive the wrong product, we will either send you the correct product or issue a refund.
– Cancellation of Services: If you cancel a service before it has been delivered, you may be eligible for a refund as per the terms of the service agreement.
– Refund requests must be made within **30 days** of receiving the product or canceling the service.
**2. Non-Eligibility for Refund:**
– We do not offer refunds for the following:
– Change of Mind: If you change your mind after purchasing a product or service, we do not provide refunds. Please make your selections carefully.
– Downloadable Products: Since digital products cannot be returned, we do not offer refunds for downloadable items, such as software or e-books.
– Services Rendered: Once a service has been delivered as per the agreement, it is non-refundable.
– Shipping Charges: Shipping charges for returned products are non-refundable unless the return is due to a product defect or incorrect item.
**3. How to Request a Refund:**
– To initiate a refund request, please contact our customer support team at [support@tychonglobal.com].
– Provide your order number, a detailed explanation of the reason for the refund, and any supporting documentation, such as photographs of damaged products.
**4. Refund Process:**
– Once we receive your refund request, we will review it within **7 business days**.
– If your request is approved, we will process the refund to your original payment method.
– The time it takes for the refund to appear in your account may vary depending on your payment provider.
**5. Contact Information:**
– If you have any questions or need assistance regarding our refund policy, please contact our customer support team at [support@tychonglobal.com].
**6. Policy Changes:**
– TychonGlobal reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.
By making a purchase on TychonGlobal.com, you acknowledge and agree to abide by this refund policy. If you do not agree with any part of this policy, we recommend refraining from making a purchase on our website.
*Last updated: [10-09-2023]*
Thank you for choosing Tychon Technologies Pvt Ltd. We appreciate your trust in our products and services.
